Me Time does not request your medical history or assess whether the service is medically suitable for you. It is your responsibility to read this information, consider your own circumstances and decide whether you are able and willing to proceed.

If you are uncertain about your suitability, do not use the massage chair. Me Time staff can explain how the equipment operates and discuss practical access arrangements, but they cannot provide medical advice or approve its use based on your health condition(s).

You must follow the instructions provided by the Me Time team, use the chair and facilities only as intended, and take reasonable care of the van, chair and its contents. You must not behave in a way that could injure anyone or damage Me Time’s property.

The service is available only to customers aged 18 or over.

The massage chair has the following user limits:

• Maximum user weight: 130kg
• Maximum user height: 190cm (approximately 6ft 2in)
• Inner seat width: 55cm

Access to the van requires climbing a short set of steps. You must be able to enter and leave the van and get into and out of the chair safely and comfortably, with any assistance agreed with Me Time in advance.

If you are unsure whether you can meet these access requirements, please contact Me Time before booking.

Contact Me Time before booking if you require practical assistance entering or leaving the van, using the access steps, or getting into or out of the chair.

We can discuss practical access arrangements, but cannot advise whether the service is medically suitable for you.

Only the booked customer may use the massage chair. Any agreed companion or person providing assistance must follow the instructions of the Me Time team and remain clear of the chair’s moving parts.

The massage chair is not suitable for everyone. Some circumstances mean that you must not use it. There may also be other reasons why it is not suitable for you.

YOU MUST NOT USE THE CHAIR IF:

• you are pregnant;
• you have osteoporosis;
• you have a heart condition;
• you use a pacemaker or another implanted or electronic medical device;
• you have a fever or feel unwell;
• you are under the influence of alcohol or drugs;
• you have eaten within the previous hour;
• you have a recent injury or physical trauma, active bleeding, an open wound, or a contagious skin condition that could be affected by or come into contact with the chair;
• you are currently recuperating from an illness, injury, operation or treatment; or
• a healthcare professional has advised you to avoid massage.

OTHER REASONS THE CHAIR MAY NOT BE SUITABLE

This is not an exhaustive list of every condition or situation that could make the chair unsuitable. Even if none of the exclusions above applies, you are responsible for considering your own circumstances and deciding whether you can use the chair safely. If you are in any doubt, seek advice from your doctor or another appropriate healthcare professional before booking.

The chair reclines and operates around the legs, feet, arms and body. Do not proceed if you experience claustrophobia or if the chair’s enclosed and reclined position is likely to cause you significant discomfort or distress.

To protect customers, staff and the facility:

• only one customer may use the facility at a time;
• customers attending as part of a group booking must use the facility individually, one after another;
• no animals are permitted inside the van;
• smoking and vaping, including the use of e-cigarettes, are not permitted;
• food and alcohol must not be brought into or consumed inside the van; and
• you may bring a sealed bottle of water, but it must be kept away from the massage chair and must not be consumed while using the chair.

The Me Time attendant will be present or available as required. An agreed companion or person providing practical assistance may also be present where this has been arranged in advance.

A member of the Me Time team will explain how to enter the chair, select a programme and stop the chair. The attendant will operate or assist with the reclining function as required.

Before sitting in the chair:

• remove your shoes;
• remove keys, pens and other sharp or bulky objects from your pockets;
• consider removing your phone, jewellery or other valuables;
• secure long hair and loose clothing so they cannot become caught;
• keep food, drinks and other liquids away from the chair; and
• tell a member of the Me Time team if you notice visible damage or anything unusual about the chair.

• Follow the instructions provided by the Me Time team.
• Use the chair only for its intended purpose.
• Remain correctly seated.
• Keep your hands, feet, hair, clothing and belongings away from moving parts.
• Do not stand, sit or press down on the raised leg or foot section.
• Do not use excessive force against the chair.
• Do not adjust, pull or interfere with cables or mechanical parts.
• Keep any agreed companion clear of the chair’s moving parts while it is operating or reclining.

The chair has an optional heat function. Do not use it if you have reduced sensitivity to heat or cannot reliably tell when something feels too hot.

The chair offers programmes of 10, 20 or 30 minutes. Do not use the chair for excessive periods. After a 30-minute programme, take time to rest and rehydrate if needed, based on how you feel.

Stop the chair and alert a member of the Me Time team immediately if:

• you experience pain, dizziness, nausea, discomfort or another unusual sensation;
• you feel unwell;
• the chair operates unusually; or
• you no longer feel able or willing to continue.

You do not have to provide a reason for stopping.

When the programme has finished, wait until the chair has returned to its safe exit position. Take your time when standing and use available support if required.

Aromatherapy fragrance is used in the van as part of the Me Time multi-sensory experience.

If you are sensitive to fragrances, please tell us before your session. We can switch off the diffuser, but cannot guarantee a completely fragrance-free environment because fragrance may remain from earlier sessions.

Only aromatherapy products supplied and operated by Me Time may be used in the van.

Before paying, and again immediately before your session, you will be asked to confirm that:

• you have read and understood this Essential Session Information;
• you are able and willing to proceed; and
• you agree to follow the instructions provided by the Me Time team.

If you cannot make this confirmation on the day of your session, the session must not proceed. You will not be required to provide a reason.

If you have any questions, please contact our team at ukteam.metime@gmail.com.